Who we are
Our website address is: https://horizonbyhartong.com. Horizon by Hartong is operated by the Hartong family and connects home owners with house sitters across Southeast Asia.
For privacy-related questions, contact us at: david@horizonbyhartong.com
What personal data we collect and why
When you register on our platform, we collect your name, email address, and profile information. This data is used to manage your account and connect home owners with house sitters.
When you submit a listing or application, we store the information you provide, including location details and personal descriptions.
Comments and community posts
If you leave comments or submit community posts, we collect the data shown in those forms, along with your IP address for spam detection purposes.
Cookies
When you visit our site, we may set cookies to manage your login session and remember your preferences. We also use Google Analytics (via Site Kit) to understand how visitors use our site. No personal data is sold to third parties.
Payment data
Payments are processed by Paddle (paddle.com), our Merchant of Record. Horizon by Hartong does not store your payment details. Paddle’s privacy policy applies to all transactions: https://www.paddle.com/legal/privacy
Who we share your data with
We share data with Paddle for payment processing. We do not sell your personal data to any third parties.
How long we retain your data
We retain your account data for as long as your account is active. If you request deletion of your account, we will remove your personal data within 30 days, except where we are legally required to retain it.
Your rights
You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, email us at: david@horizonbyhartong.com
Where your data is sent
Visitor data may be processed by Google Analytics and Paddle, both of which operate internationally.